You may refuse or withdraw your consent at any time by contacting the The Mortgage Group Privacy Officer. If you refuse or withdraw your consent, we may not be able to provide, or continue to provide, our services to you.
What Personal Information do we collect?
is about an identifiable individual; or allows an individual to be identified; and in either case, is not information which is already "public" according to exceptions set forth in the applicable legislation.
In this policy, our use of the term "Personal Information" means information which is defined as being personal information under the applicable Canadian privacy legislation, and which is not exempted under such legislation.
Generally speaking Personal Information does not include what is considered business contact information: your name, title or position, business address, telephone number, facsimile number, or e-mail address. Certain information, such as your name, home address and telephone number, may be exempted under your provincial legislation. In addition to this information, we may also collect your personal email address, income and employment information, asset, liability and net worth information, and other information which is necessary for us to gather in connection with an application, pre-approval, or request for information concerning mortgages, loans or other products or services purchased or applied for through The Mortgage Group or any of our affiliates or sub-mortgage brokers (including Personal Information about family members, beneficiaries, directors, officers, employees, potential guarantors and other relevant parties).
Why do we collect your Personal Information?
In general, The Mortgage Group collects, uses and discloses Personal Information about you in order to provide you with mortgage brokerage and related services. This will include some or all of the following purposes:
Except when otherwise permitted by law, we will only use your Personal Information for the purposes identified to you, either in this Policy or directly by The Mortgage Group or one of its affiliated brokerages. When Personal Information is to be used for a purpose not identified, we will take all reasonable steps to ensure that the new purpose is identified and consented to you prior to such use.
To whom do we disclose your Personal Information?
As many of our dealings with lenders and other parties are conducted through electronic means of communication, you specifically consent to our transmission of your Personal Information by electronic means, including by email and facsimile transmission, for all purposes identified in this Policy or otherwise consented to by you.
Where do we store your Personal Information?
How may you obtain access to your Personal Information?
How do we protect your Personal Information?
While the processes which are employed by the various third parties with whom we deal for protecting Personal Information are established by those third parties, The Mortgage Group will not continue to deal with any third party where we have actual notice of a failure by that third party to adequately safeguard your Personal Information.
We endeavor to operate secure data networks protected by industry standard firewall and password protection systems.
Ms. Debra Lee Thomas